The Miami-based STT Logistics Group, a provider of transportation, logistics, supply chain, and storage solutions, recently announced a major achievement in its operations. The firm has successfully completed the transportation of over 80,000 shipments, demonstrating its dedication to exceptional customer service and excellence.
STT Logistics Group Emblem
Established in 2015, STT Logistics Group has gained proficiency in transportation, warehousing, and supply chain administration. The organization serves a wide array of clients, including manufacturers, distributors, and retailers. The company attributes its success to its unwavering focus on customer service. STT Logistics Group does not require any upfront payment from its clients. Instead, it assumes the risk of handling unforeseen situations to ensure customer satisfaction. This strategy has led to a considerable number of returning customers who rely on STT Logistics Group for the safe and secure transportation of their goods.
“Surpassing the 80,000 shipment mark is a substantial achievement for our company, showcasing our ongoing growth and success. This landmark demonstrates the commitment and hard work of our team members, who consistently strive to provide top-notch service to our customers. While this is a major milestone for us, we intend to maintain our momentum and view this as a stepping stone towards an even greater future,” states Andre Corbert, Founder and CEO of STT Logistics Group.
The company’s dedication to excellence is evident in its cutting-edge transportation and storage facilities, which feature advanced technology and are staffed by highly trained professionals. This ensures the safe, efficient, and timely transport of each shipment, regardless of its size or complexity.
Moreover, STT Logistics Group goes the extra mile to guarantee customer satisfaction by providing images of the client’s shipment after it has been securely loaded onto the trailer. This additional service offers customers reassurance that their cargo is being safely and securely transported. In some cases, customers have been able to detect potential problems with their shipment and request alterations to prevent damage during transit.
STT Logistics Group also recognizes the significance of maintaining effective communication with its clients. To keep customers well-informed, the company offers at least two points of contact, such as an account manager and a dispatcher or supervisor. Furthermore, STT Logistics Group has a specialized team of customer experience experts who regularly follow up with clients to ensure smooth operations. This method has made communication with STT Logistics Group simple and stress-free for its clients.
“Establishing solid relationships with our customers through complete openness and effective communication has been a primary factor in our growth,” adds Andre Corbert.
STT Logistics Group also places a high priority on taking care of its drivers, recognizing the importance of treating them equitably and respectfully. The firm offers competitive compensation and benefits to ensure driver well-being. In addition, STT Logistics Group has a team dedicated to providing drivers with necessary information and prompt, efficient payment. This approach has led to a highly motivated and committed driver team who takes pride in their work and guarantees timely, careful deliveries.