Question 1

What is FCL and LCL shipping?

Accepted Answer

FCL (Full Container Load) means you book an entire container exclusively for your cargo — ideal for large shipments. LCL (Less than Container Load) means your cargo shares container space with other shippers, making it cost-effective for smaller volumes. STT Logistics Group offers both FCL and LCL ocean freight services worldwide.

Question 2

How do I ship cargo from the US to Guatemala?

Accepted Answer

To ship cargo from the US to Guatemala you need a commercial invoice, packing list, bill of lading (ocean) or airway bill (air), and customs documents for clearance at Puerto Quetzal or Puerto Barrios. STT Logistics Group handles the entire process from US port pickup to final delivery in Guatemala, including customs brokerage.

Question 3

How long does ocean freight from the US to Guatemala take?

Accepted Answer

Ocean freight transit time from US East Coast ports (Miami, Houston, New Orleans) to Guatemala (Puerto Quetzal or Puerto Barrios) is approximately 5 to 10 days. West Coast transit times may be slightly longer. STT Logistics Group provides real-time cargo tracking throughout the entire journey.

Question 4

What documents are required for international shipping?

Accepted Answer

Standard international shipping documents include: commercial invoice, packing list, bill of lading (B/L) or airway bill (AWB), certificate of origin (if required), and import/export customs declarations. Additional certificates may be required depending on the type of goods. STT Logistics Group manages all documentation for a smooth customs clearance process.

Question 5

Why use a freight forwarder for international shipping?

Accepted Answer

A freight forwarder like STT Logistics Group handles the complex logistics of international shipping: negotiating competitive freight rates, managing documentation, coordinating customs clearance, tracking shipments, and solving issues in transit. This saves time, reduces costs, and minimizes the risk of delays or cargo holds at customs.

Question 6

Does STT Logistics Group handle heavy equipment shipping?

Accepted Answer

Yes. STT Logistics Group specializes in heavy equipment and oversized cargo shipping, including construction machinery, industrial equipment, and vehicles. We handle flat rack containers, open top containers, and RoRo (Roll-on/Roll-off) shipping for oversized loads worldwide.

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